Real process innovations and achievement of breakthrough results stem from profound understanding of client and stakeholder requirements and expectations. Our track record of previous process management and process analysis projects have achieved improved efficiencies, quicker cycle times, lower inputs costs, reduced rework and waste, elimination of duplication and redundancies within and across processes, and the identification and reduction of non-required overhead costs.
Scott has established a reputation of being a national leader in process mapping and continuous improvement capabilities and expertise. He has worked with several clients to map, document, and transform simple single processes as well as complex, multiple cross-organizational processes. Similarly, he has successfully mapped processes at the front line.
From initial root cause / problem identification and definition, through project management and activity, to implementation, and completion of the project with the post-implementation assessment and evaluation, RPSC collaborates with and coaches clients in the delivery of our process management services structured around our System Improvement Model.
A planned and structured approach to organizational diagnostics and improvement will build upon the many positive aspects of your current processes and focus attention on the process improvement opportunities that will have profound impacts on your ability to realize efficiencies and to achieve breakthrough results. Scott’s methodologies, approaches and tools target the development and implementation of practical, sustainable solutions to improve performance. These methodologies are an integral component of an active integrated performance management environment.
Whether it is a small scale internal process or a cross-organizational, multi-supplier and multi-customer service delivery process involving hundreds of individuals at various stages of the process, Scott can provide the methodology and guidance to enable your organization to achieve breakthrough results.
Services include:
§ Change Management
§ Process Mapping and Improvement 
§ Organizational Development and Analysis
§ Workflow Analysis
§ Business Case Development
§ Feasibility Studies
§ Transition Support
§ After Action Reviews
§ Lessons Learned Analysis
Associates in Management Excellence
4116 Wolfe Point Way
Ottawa, ON K1V 1P4
scott@scotthodge.ca
613-883-4339
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