Ever wonder if you’re meeting the needs and expectations of your clients or stakeholders? Are you achieving the goals and objectives set out in your strategic and business plans? Have changes to your processes resulted in any improvements in cycle times or reduced the amount of rework? How have changes in your overall work environment impact your operations? How have your operating costs varied over the last three years? What has been the impact of the training sessions you and your colleagues have attended? These are the types of questions many people have been asking about their operations.

Every organization today is faced with the need to adapt to changing business environments and emerging technologies. Organizational Performance Management is the systematic approach and management philosophy whereby an organization engages its people and uses performance information for evidence-based decision-making to improve its organizational efficiency and effectiveness in the execution of its mission, the accomplishment of defined goals and objectives, and the achievement of defined intended results. The key is to bring performance information from all management perspectives together for a holistic view of the enterprise and the operational environment. This alignment of performance management information will drive decision-making and start to establish clarity on where efforts needs to be focused in order to achieve the enterprise’s long term goals and objectives.
The goal of integrated performance management is organizational agility – establishing an agile enterprise that is capable of speed in decision and precision in action through an engaged workforce and shared knowledge. The concepts and principles of integrated performance management are valid for all types of enterprises as every enterprise is faced with the same rapidly evolving socio-political-economic scenarios and impacted by emerging technologies that are available globally. Success is dependent on the ability to embrace and master the art and science of implementing change. Occasionally the change required is not minimal, but massive and cultural, affecting every aspect of the way we do business, the skills required to operate effectively the technologies employed, and the mechanisms to sustain the new enterprise.
Our methodologies, approaches and tools target the development and implementation of practical, sustainable solutions to improve performance. These methodologies are an integral component of an active integrated performance management environment.
Services within integrated performance management portfolio assist in defining strategic objectives and business requirements to translate today’s processes into tomorrow’s successes. Planning and concept development practices and tools are based on model-driven architectures and architecture frameworks that facilitate communications to establish a common understanding between stakeholders, deal with the complexities of changing operational needs and emerging technologies, and manage the life-cycle evolution of organizations, technologies and systems.
Services include:
§ Organizational Governance and Design
§ Strategic Planning
§ Business / Operational Planning
§ Concept Development
§ Process / Project Management
§ Resource Management
§ Performance Measurement
§ Knowledge Management
§ Performance Technology Requirements
§ Performance Alignment Assessments

Associates in Management Excellence
4116 Wolfe Point Way
Ottawa, ON K1V 1P4
scott@scotthodge.ca
613-883-4339
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